You must first create a Journaling Rule and then Create a Connector and Transport Rule for Journaled Mail:
Create a Journal Rule
- Open your Exchange Admin Center (EAC).
- Navigate to Compliance management and select the Journal rules tab.
- Select an address to send undeliverable reports to and save.
- Click Add +.
- Within the Journal Rule, enter a name for the new journal rule.
- For All Messages, follow these steps:
- For If the message is sent to or received from
- select Apply to all messages.
- For Journal the following messages, select All Messages.
- For Select Users, follow these steps:
- For If the message is sent to or received from
- Select a specific user or group (you may need to create a Exchange Security Group in the Exchange Admin Center)
- Then select the user group
- For Send journal reports to, Copy the Journal Feed Address below into the Send Journal Reports to field: 177faf96fc23c292dc53176b4de2c264@74300.journal.archive.zixcentral.com
- For All Messages, follow these steps:
- Once complete, click Save.
*Please Note: The same Exchange Security Group can be used for ZixArchive and ZixEncrypt.
Create a Connector for Journaled Mail
- Navigate to the Mail Flow -> Send Connectors screen of the Exchange Admin Center.
- Click + to create a new send connector
- From O365 to Partner Organization
- Apply a name, use “Journal Connector for ZixArchive”
- Select “Only when I have a transport rule⦔
- Select Route using MX records
- Click the Save button.
- Click next and validate the send connector using the journal feed address as the recipient.
- Click Finish to complete the send connector
Create a Transport Rule for Journaled Mail
- Navigate to Mail Flow -> Rules
- Click + to create a new rule
- Click “More Options“
- If the recipient domain is @74300.journal.archive.zixcentral.com
- Redirect the message to the following connector “Journal Connector for ZixArchive”
- Enable stop processing more rules
- Save
- Open rule back up and set to priority 0
- Lastly, Make sure the rule is set to “On”.
Delete Old Journal Rule
- Open your Exchange Admin Center (EAC).
- Navigate to Compliance management and select the Journal rules tab.
- Select an address to send undeliverable reports to and save.
- Look for the Journal Rule that contains emailarchive39064@f40110.archivetosmarsh.com as “Send Journal Reports to” and delete it.