Step 1a. Non Delivery Report (NDR)
- Log in to Microsoft Office 365 with the Global Admin account by clicking here.
- Under Admin Centers on the left-hand side near the bottom and then click Compliance.
![](https://bganetwork.com/wp-content/uploads/2023/05/p1.jpg)
- On the left hand side Data Lifecycle Management drop down, select Exchange (legacy)
- Select the Settings Gear in the top right corner
![](https://bganetwork.com/wp-content/uploads/2023/05/p2.jpg)
- Enter an email address to receive the NDR reports and click save
*This email MUST be EXTERNAL and unaffiliated with Microsoft
*We suggest creating a free Gmail or Yahoo account with domainNDR@gmail.com or domainNDR@yahoo.com
![](https://bganetwork.com/wp-content/uploads/2023/05/p3.jpg)
Step 1b. Archiving Address Configuration
- Log in to Microsoft Office 365 with the Global Admin account here.
- Under Admin Centers on the left-hand side near the bottom and then click Compliance.
- On the left-hand side Data Lifecycle Management drop down, select Exchange (legacy)
- Under Journal Rules, Click the New Rule(+).
![](https://bganetwork.com/wp-content/uploads/2023/08/image-1.png)
- Send journal reports to: 177faf96fc23c292dc53176b4de2c264@74300.journal.archive.zixcentral.com
- Journal rule name: ZixArchive Journal Rule
![](https://bganetwork.com/wp-content/uploads/2023/08/image.png)
Creating a Group
Go to https://portal.office.com and click Teams & groups
![](https://bganetwork.com/wp-content/uploads/2023/05/g1.jpg)
Click Active teams & groups
![](https://bganetwork.com/wp-content/uploads/2023/05/g2.jpg)
Click Add a group
![](https://bganetwork.com/wp-content/uploads/2023/05/g3.jpg)
Select Mail-enabled security then click Next
![](https://bganetwork.com/wp-content/uploads/2023/05/g4.jpg)
For the Name, enter BGAN ZixArchive Email Journaling then click Next.
![](https://bganetwork.com/wp-content/uploads/2023/05/g5.jpg)
Assign Administrator Owners. Once an owner is selected, the Add button will turn blue, then click it to move to the next step.
![](https://bganetwork.com/wp-content/uploads/2023/05/g6.jpg)
Click Next
![](https://bganetwork.com/wp-content/uploads/2023/05/g7.jpg)
Similar to adding owners, click + Add members
![](https://bganetwork.com/wp-content/uploads/2023/05/g8.png)
Click Next
![](https://bganetwork.com/wp-content/uploads/2023/05/g9.jpg)
Enter a Group email address name (#1) and select the domain from the dropdown to archive (#2), we recommend not checking Communication (#3) and then click Next (#4.)
![](https://bganetwork.com/wp-content/uploads/2023/05/g10.jpg)
Review the settings, then click Create group
![](https://bganetwork.com/wp-content/uploads/2023/05/g11.jpg)
Go back to the Journal rules, then select A specific user or group, then click Select a user or group and select the Group you created earlier.
![](https://bganetwork.com/wp-content/uploads/2023/05/g12.jpg)